The recent Q4 2010 “Schedule Reliability Insight” Survey, analyzing container carriers’ service performance levels, published by independent maritime advisor

Drewry Shipping Consultants, indicates a significant upgrade in Zim’s schedule reliability. After advancing from the 15th place in Q2 to the 12th place in Q3, Zim is now ranked amongst the top-ten carriers worldwide in terms of schedule reliability.

This upgrade is even more impressive as the industry as a whole showed improved performance during the period analyzed, July-September 2010.

Zim, as part of its ongoing efforts to improve customer service, is undergoing a comprehensive process of improving & streamlining all aspects of its activities. Schedule reliability is rendered highly important for customers, and hence a high priority target for Zim. Current results prove the efforts are bearing fruits.

Source: ZIM